Friends and Family Test Results

See our latest results

61% Very Good
19% Good
6% Neither Good nor Poor
9% Poor
4% Very Poor
1% Don't Know

Patient feedback

Question:

I am incredibly pleased with the care and service provided by our GP practice. The entire team consistently demonstrates professionalism, empathy, and dedication to patient well-being. From the moment I walk through the doors, I am met with friendly and efficient staff who make sure appointments run smoothly and any concerns are addressed promptly. The medical professionals at the practice are knowledgeable and approachable, always taking the time to listen and provide thoughtful, evidence-based advice. Their attention to detail and commitment to patient-centered care have significantly improved my overall health experience. I feel confident and reassured knowing that my health is in such capable hands. Thank you for all the hard work and dedication to providing outstanding healthcare!
Posted on: 12/03/2025

My little one had year pain so I came in the morning at 8:30 am and received one of the walk in appointments, got seen at 9 and received treatment! Very quick and efficient, also reception ladies very kind! Thank you
Posted on: 12/03/2025

I visited the Surgery with my other half on the 21st of January 2025 for an appointment at 0940hrs we arrived 5 minutes early. As at 0932hrs, we were still waiting. It would have been beneficial for the patient's display screen to update the poor patients waiting that clinicians are running behind time. This is a standard requirement and courteous. Rather than leaving them sitting staring at a blank space when they may either be anxious about their health problems or the delay your service has caused to their next plans. I would like to highlight that when a clinician/ employee ran behind schedule it naturally impacts on the care they provide for the rest of their shift. Which leads to poor patient experience. Thank you
Posted on: 21/01/2025

The best surgery with great GPs. I am thrilled to be a patient of this surgery. GPs here are very professional and provide person-centred care without any judgement. I am happy with the GPs here. They not only say but also practice holistic care towards their patients, and all GPs have good listening skills and respect patient views. Other surgeries should learn from them. They are perfect examples of how a surgery should run respectfully and with dignity. GPs are excellent; this shows in their other admin staff and practice staff's excellent conduct towards their patients.
Posted on: 26/07/2024

A very good and efficient appointment, thank you.
Posted on: 24/08/2019

Got an appointment which is quite rare recently so am pleased i got to see the doctor at last.
Posted on: 22/08/2019

The service this afternoon was very quick. The nurse was polite and very efficient, I was in and out within 15 mins. Thank you all at the surgery.
Posted on: 22/08/2019

Saw the nurse at the appointment time.
Posted on: 21/08/2019

The nurse I saw was extremely friendly and really put me at ease. I do not like needles but she made the experience so much more pleasant.
Posted on: 21/08/2019

For met not easy to get there and have to wait to get an appointment
Posted on: 15/08/2019

Its nothing to improve all was excellent.
Posted on: 09/08/2019

Excellent doctor I saw today. She listened to me and made further referrals. Very warm and nice Doctor.
Posted on: 09/08/2019

Always friendly and helpful staff
Posted on: 09/08/2019

Quick friendly advice not long been with surgery but always helpful.
Posted on: 09/08/2019

GP was helpful & kind
Posted on: 08/08/2019

Lovely Dr's and staff
Posted on: 07/08/2019

Very friendly and professional staff.
Posted on: 06/08/2019

The reception staff and medical staff are very helpful and welcoming.
Posted on: 06/08/2019